How to remove Clop virus and restore encrypted files

Our guide was written to assist you to delete Clop virus. Here, we'll give you everything that you should learn about Clop deletion, alongside with some tips on the decryption of corrupted data. You'll also see the common information about encrypting malware that will help you to evade problems in future.

Clop ransomware virus

Clop virus is a typical ransomware that was developed to extort money. It adds to all files clop extension without changing file name. Virus adds ClopReadme.txt file with payment instructions:

Your network has been penetrated.

All files on each host in the network have been encrypted with a strong algorithm.

Backups were either encrypted or deleted or backup disks were formatted.

Shadow copies also removed, so F8 or any other methods may damage encrypted data but not recover.

We exclusively have decryption software for your situation

No decryption software is available in the public.

DO NOT RESET OR SHUTDOWN ñ files may be damaged.

DO NOT RENAME OR MOVE the encrypted and readme files.

DO NOT DELETE readme files.

This may lead to the impossibility of recovery of the certain files.

Photorec, RannohDecryptor etc. repair tools are useless and can destroy your files irreversibly.

If you want to restore your files write to emails (contacts are at the bottom of the sheet) and attach 2-3 encrypted files

(Less than 5 Mb each, non-archived and your files should not contain valuable information

(Databases, backups, large excel sheets, etc.)).

You will receive decrypted samples and our conditions how to get the decoder.


Your warranty - decrypted samples.

Do not rename encrypted files.

Do not try to decrypt your data using third party software.

We don`t need your files and your information.

But after 2 weeks all your files and keys will be deleted automatically.

Contact emails:

servicedigilogos @


managersmaers @

The final price depends on how fast you write to us.


Virus wants around 1000$ in bitcoins.

What is ransomware and how it works

The encoding viruses, also known as ransomware, are the viruses that infest customers' devices and encrypt their files to ask money from them. Typically, swindlers get on user's PC via email spam or zero-day vulnerabilities. E-mail scam isn't difficult to recognize – you'll get it without any notice, and there will be some files in it. When it comes to zero-day vulnerabilities, it’s a bit more complicated – you'll never feel it coming until the PC gets encrypted which means that the best defensive manner is to frequently update the OS and other programs which you have in it.

The catch is that modern encrypting programs use the well-known ciphers, such as the RSA and the AES. These two are the most intricate and can’t be decrypted. Actually, you can decipher them, having a century of usual machine’s working time or a couple of years of work on the very efficient computing device in the world. We're sure that neither of the given variants is suitable you. The perfect technique to defeat an encrypting program is to abort its installation, and we'll explain to you how to do that.

Modern ransomware viruses are not very complex in their structure, though even the sloppiest ransomware is very perilous, and we can tell you why. They all use the very powerful mechanisms of encryption. Malicious programs don’t take your information. It just wants to get into the OS, encrypt your information and erase the initial data, leaving the spoiled files in their place. You can't use that data if they are encrypted. You cannot use them and cannot repair them. There are not many ways to recover the information, and we've defined them all in our item.

When the job is finished, scammers give you a ransom message, and when it popped up – it's too late. The only measure you can take now - to erase a virus from your system and attempt to recover the information. We've said “attempt” since the odds to achieve success with no decryptor are critically low.

How to remove Clop

You have to delete ransomware before you go on since if it sticks in your system – it will go on encoding any file that enters the computer. You have to know that each data storage you're porting to the corrupted machine will get encrypted also. We're sure that it's not good for you, so simply eliminate Clop by sticking to this useful advice. Keep in mind that this won’t decrypt your data, and if you do this, you will not be able to pay the ransom. We advise you to do that since each ransom gained is making web-criminals more to feel their feet in their "business" and increases their funds to invent intricate ransomware programs. One more point is that when you’re forced to deal with hackers, they can simply receive your funds and forget about you. They’ve just ciphered your information, and you, supposedly, don't want to give them your funds after that.

Removal instruction

Step 1. Boot into Safe mode

Safe mode

Start -> Msconfig.exe

Safe mode. Step 1

On the tab Boot select Safe boot

Safe mode. Step 2

Step 2. Check Startup folder

Start -> Msconfig.exe ->Disable unknown programs in the Startup tab


Step 3. Check hosts file

Modify hosts file, that located in C:\Windows\System32\drivers\etc\ .

Hosts file.Step 1

Open the file with Notepad and delete suspicious strings.

Hosts file.Step 2

It has to look like this:

Hosts file.Step 3

Step 4. Scan the system with antiviral scanner

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Step 5. Disable Safe mode

Start -> Msconfig.exe ->Disable Safe boot in the Boot tab

Deactivate Safe mode

Clop decryption instruction

After the ransomware is uninstalled from your computer, and you're certain about it, you should consider the decryption manners. Firstly, we have to mention that the most proven manner is to use the previously saved copies. If you had the backups of the information and the ransomware is totally removed – don't worry. Erase the spoiled information and use the copies. If there were no backups – the odds of recovering your files are slim to none. The single way to succeed is the Shadow Volume Copies. We're saying about the inbuilt tool of the Windows OS, and it copies all the altered or deleted files. They might be reached with the help of custom restoration utilities.

Naturally, the high-quality viruses can erase these files, but if you're accessing the system from an account with no administrator privileges, Clop simply couldn’t perform that without the allowance. You may recollect that sometime before you saw a hacker's note you've seen a different menu, offering to make alterations to the OS. If you have blocked these changes – the SVC weren't erased, so they might be reached with the help of the utilities as Recuva or ShadowExplorer. You can easily locate each of them on the Internet. You can download them from the webpages of their creators, with tested instructions. If you require more explanations about this – simply check this entry about data repair: article about files decryption.

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