How to remove (uninstall) MoboPlay

MoboPlay is a virus that belongs to the TSS (Tech Support Scam) type. Actually, the virus is a simple screen locker, and suchlike viruses can also be used as ransomware. The point of infection is to convince user that the restricted access to all files and functions of system is really legitimate and provided by Microsoft employees. Scammers place the large banner on user’s desktop, on which there is a story about “suspicious activity”, and other things that caused the block. If user believes in this, he has the number to call, written in the lower part of the banner. Of course, this isn’t a number of Microsoft tech support, and in is not free. This is the first stage of scam: to make a victim call on the paid number and chat for at least 5-10 minutes. This brings enough profit to continue the distribution of malware. When the victim calls, scammers try to play on time, talking as slow as possible and explaining that they need the serial number of victim’s copy of Windows to continue. Also they offer to purchase some miracle software that will help to do something on user’s PC, and also they might offer to fix the problem via remote access. If the user agrees to purchase something from scammers, or allow them to act on his computer, he gets into serious trouble.

Luckily, this virus is just a screen locker, and the main harm is caused by experienced scammers and their trickery, when user calls the number. The virus itself can be removed with help of few operations which are described below this paragraph. They might look too difficult for you, so if you don’t have enough experience to perform them – just use another method: download Spyhunter. Manual removal is dedicated to practiced users that, at least theoretically, know how to remove malicious software. An automatic method can be used by anyone, and it is the simplest way to get rid of any annoying software. You just need to purchase Spyhunter antivirus, download and install it, and run the scan. After that the antiviral software will clean your PC from all threats, and protect it from all other viruses and advertising programs which are lurking on the Internet.

Step 1. Boot into Safe mode

Safe mode

Start -> Msconfig.exe

Safe mode. Step 1

On the tab Boot select Safe boot

Safe mode. Step 2

Step 2. Check Startup folder

Start -> Msconfig.exe ->Disable unknown programs in the Startup tab


Step 3. Check hosts file

Modify hosts file, that located in C:\Windows\System32\drivers\etc\ .

Hosts file.Step 1

Open the file with Notepad and delete suspicious strings.

Hosts file.Step 2

It has to look like this:

Hosts file.Step 3

Step 4. Scan the system with antiviral scanner


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Step 5. Disable Safe mode

Start -> Msconfig.exe ->Disable Safe boot in the Boot tab

Deactivate Safe mode

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